Elements and Performance Criteria
- Monitor clerical functions
- Solve operational problems
- Potential and actual problem(s) are identified and or anticipated
- Information and evidence surrounding the problem is collected and analysed
- Options are identified, evaluated and optimal solution selected
- The chosen solution is implemented in accordance with workplace procedures
- The effectiveness of the solution is evaluated against workplace requirements to resolve the problem
- Arrange the inspection/survey of containers/cargo
- Prepare for next shift